I am getting "All slots have been booked for the day"
All the slots for the chosen date is filled up. Please select a different date and slot to book your appointment.
If you need more help you can mail us on appsupport@healthplix.com .
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How to change Online Consultation charges and free follow up days?
in OC Page to the right side of screen Settings - Configurations - enter values - Save Configurations
Can I book a free follow Up?
Free follow up days are decided by the doctors. After completing the appointment you can view in the app if you are eligible for free follow up. You can book only one free follow up during that interval.
When will I get my refund?
We will initiate the refund after taking confirmation from the doctor. Refund process usually takes 7-10 business days, the amount will reflect in the source account within this time interval.
I have got a booking failed error but my account has been debited
Please wait for some time and your payment status will get updated automatically. If not updated wait for 7-10 business days the amount will be credited back to the source account or you can write to us at appsupport@healthplix.com
When will I get my refund?
We will initiate the refund after taking confirmation from the doctor. Refund process usually takes 7-10 business days, the amount will reflect in the source account within this time interval.