When will I get my refund?

When will I get my refund?

We will initiate the refund after taking confirmation from the doctor. Refund process usually takes 7-10 business days, the amount will reflect in the source account within this time interval.
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    • When will I get my refund?

      We will initiate the refund after taking confirmation from the doctor. Refund process usually takes 7-10 business days, the amount will reflect in the source account within this time interval.
    • How will get the call?

      Doctor will call or will share a video link with you on the registered mobile no.
    • Can I track my refund Status?

      Yes!! Once a refund is initiated you will receive a mail with the refund id from razorpay. You can copy the refund id and paste it in the below link https://razorpay.com/support/ .
    • Where can I get the Prescription?

      • Login to the App. • In Previous Consultation select the View Prescription. • Select the three bars on the top right corner and select Download. • You can also view the digitalized prescription from the e-Prescriptions tab and select Prescriptions. ...
    • How do I get the invoice for my recent consultation?

      The invoice is shared on the registered email and phone number at the time of booking. • Please click on the tiny url link or copy-paste the link in the browser. • Click Download and select the three bars on the top right corner and select Download. ...