How do I get the invoice for my recent consultation?
The invoice is shared on the registered email and phone number at the time of booking.
• Please click on the tiny url link or copy-paste the link in the browser.
• Click Download and select the three bars on the top right corner and select Download.
• If you need more help you can mail us on appsupport@healthplix.com
NOTE : Please make sure following details are available on the email while requesting for the invoice - Consultation ID, Patient Name & contact details.
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How to See Online Consultation Report?
From Doctors page to the right side of screen Go to Menu - Reports - Doctor - Online Consultation Report - Select Date Range - Generate.
Where can I get the Prescription?
• Login to the App. • In Previous Consultation select the View Prescription. • Select the three bars on the top right corner and select Download. • You can also view the digitalized prescription from the e-Prescriptions tab and select Prescriptions. ...
I didn't get any call from the doctor for the scheduled appointment.
Usually doctor call few minutes before or after the scheduled time. Please wait for sometime as doctor might be busy. If you have still not received a call please write to us at appsupport@healthplix.com with following details. • Consultation ID • ...
How will get the call?
Doctor will call or will share a video link with you on the registered mobile no.
How to change Online Consultation Timings?
Go to OC Page-Settings( available right side of upload patient list)- Config-Change -Save.