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When will I get my refund?
We will initiate the refund after taking confirmation from the doctor. Refund process usually takes 7-10 business days, the amount will reflect in the source account within this time interval.
When will I get my refund?
We will initiate the refund after taking confirmation from the doctor. Refund process usually takes 7-10 business days, the amount will reflect in the source account within this time interval.
I didn't get any call from the doctor for the scheduled appointment.
Usually doctor call few minutes before or after the scheduled time. Please wait for sometime as doctor might be busy. If you have still not received a call please write to us at appsupport@healthplix.com with following details. • Consultation ID • ...
Where can I get the Prescription?
• Login to the App. • In Previous Consultation select the View Prescription. • Select the three bars on the top right corner and select Download. • You can also view the digitalized prescription from the e-Prescriptions tab and select Prescriptions. ...
I have got a booking failed error but my account has been debited
Please wait for some time and your payment status will get updated automatically. If not updated wait for 7-10 business days the amount will be credited back to the source account or you can write to us at appsupport@healthplix.com