Payment Issue
Can I track my refund Status?
Yes!! Once a refund is initiated you will receive a mail with the refund id from razorpay. You can copy the refund id and paste it in the below link https://razorpay.com/support/ .
When will I get my refund?
We will initiate the refund after taking confirmation from the doctor. Refund process usually takes 7-10 business days, the amount will reflect in the source account within this time interval.
I have got a booking failed error but my account has been debited
Please wait for some time and your payment status will get updated automatically. If not updated wait for 7-10 business days the amount will be credited back to the source account or you can write to us at appsupport@healthplix.com