I have got a booking failed error but my account has been debited
Please wait for some time and your payment status will get updated automatically. If not updated wait for 7-10 business days the amount will be credited back to the source account or you can write to us at appsupport@healthplix.com
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Can I change the patient Name after booking an appointment?
You will not be able to change the name after booking an appointment. However you can inform the doctor during the appointment and he/she can issue the prescription in the patient's name. We suggest you to please proceed with the cancellation and do ...
How to add Bank Account details?
In OC Page to the right side of screen Settings - Bank Details - Fill all the Boxes - Save Configuration.
How do I get the invoice for my recent consultation?
The invoice is shared on the registered email and phone number at the time of booking. • Please click on the tiny url link or copy-paste the link in the browser. • Click Download and select the three bars on the top right corner and select Download. ...
When will I get my refund?
We will initiate the refund after taking confirmation from the doctor. Refund process usually takes 7-10 business days, the amount will reflect in the source account within this time interval.
When will I get my refund?
We will initiate the refund after taking confirmation from the doctor. Refund process usually takes 7-10 business days, the amount will reflect in the source account within this time interval.